Aswanth Choyan,

A system-focused UX case study exploring how a call-based support operation can be transformed into a structured, SLA-driven internal support system. The project focuses on agent and supervisor workflows, emphasizing visibility, accountability, and scalable decision-making in high-pressure service environments.

An exploration of how Sacred Groves (Kaavus) in Kannur have transformed into built structures. The project studies their architecture and iconography, presented through research, case studies, and visual documentation.

Biodiversity is vanishing at an alarming rate, with many species moving closer to extinction. This project visualizes the survival status of 24 selected species from India, chosen to reflect different habitats and IUCN Red List categories. Using a layered paper-cut lightbox, the arrangement shows species sinking deeper as their threat level rises, and color bands indicate population size. The work combines data and emotion to make the crisis of extinction tangible and immediate.